Secretarial Studies

 The Secretarial Studies Course at Skymo Creative Training Institute is a comprehensive, industry-oriented training program designed to develop skilled secretarial and administrative professionals with strong communication, organizational, and office management abilities. Based in Nairobi, Kenya, the course equips learners with practical skills in office administration, business communication, document preparation, records management, customer service, scheduling, typing, and modern office technology. Students receive hands-on training from experienced professionals, preparing them for careers as secretaries, personal assistants, receptionists, administrative assistants, and office support professionals in various organizations.

🎓 Study Options

Certificate in Secretarial Studies: This is a 1-year program covering the core principles of secretarial practice, including office administration, business communication, typing and document preparation, records and filing management, reception duties, customer service, diary and appointment management, meeting coordination, basic bookkeeping, office procedures, and professional workplace etiquette. Suitable for learners seeking a strong foundation for employment, career development, or further studies in secretarial and business administration.

Diploma in Secretarial Studies: This is a comprehensive 2-year program focusing on advanced secretarial and administrative skills, including executive office management, advanced business communication, records and information management, human resource support, financial administration, event and meeting management, office coordination, customer relationship management, report preparation, leadership, professional ethics, and executive support. Designed for individuals pursuing professional careers as executive secretaries, personal assistants, administrative officers, office managers, and senior secretarial professionals.

Secretarial Tools & Software Used: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Google Workspace, Typing and Data Entry Software, Document Management Systems, Digital Filing Systems, Accounting and Office Management Software, Printers and Scanners, and other modern office productivity tools and technologies.